An AI ops layer that reads every tenant maintenance email, replies to the tenant in seconds, creates a clean work order, and dispatches the right vendor — automatically.
Most PM coordinators spend over half their day on inbox triage and vendor coordination. The good ones burn out. The new hires can't keep up. Tenants complain. Reviews drop.
Maria's overflowing toilet sits in the same queue as Bob's chipped paint. Someone has to read every email, sort, and reply. By the time you do, Maria's already on Yelp.
The "URGENT" subject lines blur together. By the time the right person sees the leak, the unit below has water damage and your insurance carrier is on the phone.
You assigned the work order. Did the vendor confirm? Did they show up? Did the tenant ever hear back? Half the time the answer is "uhh let me check."
DoorFlow plugs into your maintenance email inbox. From there it triages, dispatches, and follows up — quietly in the background — and only escalates to a human when it should.
The moment a maintenance email lands, our AI reads it, classifies the urgency and trade, creates a work order, and writes the tenant back with a tracking number — before your coordinator has even opened Outlook.
Plumbing → plumber. HVAC → HVAC tech. Cosmetic → handyman. We match each work order against your vendor list, send a clean dispatch email with property + tenant details, and chase the vendor if they don't confirm in 4 hours.
The math: a single maintenance coordinator costs ~$45K/yr loaded. DoorFlow takes back the inbox-triage half of their day, plus chases vendors automatically. Most of our PM customers reclaim a half FTE inside the first month.
at 100 doors. ~$7,500/yr in coordinator time.
at 200 doors. ~$14,000/yr in coordinator time.
at 500 doors. ~$27,000/yr in coordinator time.
Per-door scales with your portfolio. Setup is a one-time $499 — waived for the first three founding partners.
For the first three customers willing to take a chance on a new player, we're locking in something special.
Finance and accounting major at the University of Alabama. I built DoorFlow after the property managers I know all complained about the same thing — drowning in maintenance emails. So I made the AI that handles it.
Book a 30-minute fit call. We'll walk through your current maintenance flow and show you exactly which pieces DoorFlow would automate. No slides, no pressure.